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实操指南:开发供应商与分销管理接口的5个协同技巧

实操指南:开发供应商与分销管理接口的5个协同技巧

引言:WordPress生态中的供应链协同挑战

在当今数字化的商业环境中,供应商与分销管理系统的高效协同已成为企业成功的关键因素。对于使用WordPress作为核心平台的企业来说,如何在这个开源生态系统中构建稳定、高效的供应链接口,是许多开发者和企业主面临的共同挑战。

WordPress作为全球最流行的内容管理系统,其强大的插件架构和API接口为供应链管理提供了坚实基础。然而,供应商与分销系统之间的数据同步、订单处理、库存管理和支付结算等环节的协同,需要精心设计和实现。本文将基于WordPress开发实践,分享5个关键的协同技巧,帮助行业新人和程序员构建高效的供应链管理接口。

技巧一:设计标准化的REST API数据交换协议

1.1 建立统一的数据结构标准

在WordPress中开发供应商与分销管理接口时,首要任务是建立标准化的数据交换协议。我们建议使用REST API作为基础通信方式,因为它与WordPress原生API高度兼容,且易于扩展。

// 示例:供应商产品数据结构的标准化设计
add_action('rest_api_init', function () {
    register_rest_route('supplychain/v1', '/products/(?P<id>d+)', array(
        'methods' => 'GET',
        'callback' => 'get_supplier_product_data',
        'args' => array(
            'id' => array(
                'validate_callback' => function($param, $request, $key) {
                    return is_numeric($param);
                }
            ),
        ),
        'permission_callback' => function () {
            return current_user_can('edit_posts');
        }
    ));
});

function get_supplier_product_data($data) {
    $product_id = $data['id'];
    
    // 标准化响应数据结构
    $response = array(
        'product_id' => $product_id,
        'sku' => get_post_meta($product_id, '_sku', true),
        'name' => get_the_title($product_id),
        'price' => get_post_meta($product_id, '_price', true),
        'stock_quantity' => get_post_meta($product_id, '_stock', true),
        'supplier_info' => array(
            'id' => get_post_meta($product_id, '_supplier_id', true),
            'name' => get_post_meta($product_id, '_supplier_name', true),
            'lead_time' => get_post_meta($product_id, '_supplier_lead_time', true)
        ),
        'last_updated' => get_the_modified_date('c', $product_id)
    );
    
    return new WP_REST_Response($response, 200);
}

1.2 实现双向数据同步机制

供应商与分销系统之间的数据同步必须是双向的。我们建议采用"变更推送+定期拉取"的混合模式:

// 产品信息变更时自动推送给分销系统
add_action('save_post_product', 'sync_product_to_distributors', 10, 3);

function sync_product_to_distributors($post_id, $post, $update) {
    // 检查是否为产品更新且非自动保存
    if (wp_is_post_autosave($post_id) || wp_is_post_revision($post_id)) {
        return;
    }
    
    // 获取配置的分销商端点
    $distributor_endpoints = get_option('scm_distributor_endpoints', array());
    
    // 准备同步数据
    $sync_data = prepare_product_sync_data($post_id);
    
    // 异步推送到所有分销商
    foreach ($distributor_endpoints as $endpoint) {
        wp_remote_post($endpoint['url'] . '/api/product-sync', array(
            'method' => 'POST',
            'timeout' => 15,
            'redirection' => 5,
            'httpversion' => '1.0',
            'blocking' => false, // 非阻塞,提高性能
            'headers' => array(
                'Content-Type' => 'application/json',
                'Authorization' => 'Bearer ' . $endpoint['api_key']
            ),
            'body' => json_encode($sync_data),
            'cookies' => array()
        ));
    }
    
    // 记录同步日志
    log_sync_activity($post_id, 'product_update', count($distributor_endpoints));
}

技巧二:构建事件驱动的异步处理系统

2.1 利用WordPress Action和Filter钩子

WordPress的钩子系统是构建事件驱动架构的理想基础。通过合理利用action和filter钩子,可以实现供应链各环节的松耦合集成:

// 定义供应链事件钩子
class SupplyChainEventManager {
    private static $instance = null;
    private $events = array();
    
    public static function get_instance() {
        if (null === self::$instance) {
            self::$instance = new self();
        }
        return self::$instance;
    }
    
    // 注册供应链事件
    public function register_events() {
        // 订单相关事件
        add_action('woocommerce_new_order', array($this, 'trigger_order_created'), 10, 1);
        add_action('woocommerce_order_status_changed', array($this, 'trigger_order_status_changed'), 10, 4);
        
        // 库存相关事件
        add_action('woocommerce_product_set_stock', array($this, 'trigger_stock_updated'), 10, 1);
        add_action('woocommerce_variation_set_stock', array($this, 'trigger_stock_updated'), 10, 1);
        
        // 供应商相关事件
        add_action('scm_supplier_price_changed', array($this, 'trigger_price_update'), 10, 2);
    }
    
    // 触发订单创建事件
    public function trigger_order_created($order_id) {
        $order = wc_get_order($order_id);
        
        // 异步处理订单分发
        wp_schedule_single_event(time() + 5, 'scm_process_order_distribution', array($order_id));
        
        // 记录事件
        $this->log_event('order_created', array(
            'order_id' => $order_id,
            'customer_id' => $order->get_customer_id(),
            'total' => $order->get_total()
        ));
    }
    
    // 异步订单分发处理
    public function process_order_distribution($order_id) {
        $order = wc_get_order($order_id);
        $items = $order->get_items();
        
        // 按供应商分组订单项
        $supplier_items = array();
        foreach ($items as $item) {
            $product_id = $item->get_product_id();
            $supplier_id = get_post_meta($product_id, '_supplier_id', true);
            
            if (!isset($supplier_items[$supplier_id])) {
                $supplier_items[$supplier_id] = array();
            }
            
            $supplier_items[$supplier_id][] = array(
                'product_id' => $product_id,
                'quantity' => $item->get_quantity(),
                'variation_id' => $item->get_variation_id()
            );
        }
        
        // 分发到各供应商系统
        foreach ($supplier_items as $supplier_id => $items) {
            $this->dispatch_to_supplier($supplier_id, $order_id, $items);
        }
    }
}

2.2 实现可靠的消息队列

对于高并发场景,建议集成专业的消息队列系统:

// 集成Redis队列处理供应链任务
class SupplyChainQueueManager {
    private $redis;
    private $queue_prefix = 'scm_queue_';
    
    public function __construct() {
        $this->connect_redis();
    }
    
    private function connect_redis() {
        try {
            $this->redis = new Redis();
            $this->redis->connect(
                get_option('scm_redis_host', '127.0.0.1'),
                get_option('scm_redis_port', 6379),
                2.5 // 超时时间
            );
            
            if ($password = get_option('scm_redis_password')) {
                $this->redis->auth($password);
            }
        } catch (Exception $e) {
            error_log('供应链Redis连接失败: ' . $e->getMessage());
            // 降级到数据库队列
            $this->redis = null;
        }
    }
    
    // 推送任务到队列
    public function push($queue_name, $data, $priority = 'normal') {
        $task = array(
            'id' => uniqid('scm_', true),
            'data' => $data,
            'created_at' => time(),
            'priority' => $priority,
            'attempts' => 0
        );
        
        if ($this->redis) {
            // 使用Redis有序集合实现优先级队列
            $score = time();
            if ($priority === 'high') $score -= 1000;
            elseif ($priority === 'low') $score += 1000;
            
            $this->redis->zAdd(
                $this->queue_prefix . $queue_name,
                $score,
                json_encode($task)
            );
        } else {
            // 降级到WordPress选项表
            $this->push_to_wp_queue($queue_name, $task);
        }
        
        return $task['id'];
    }
    
    // 处理队列任务的后台进程
    public function process_queue($queue_name, $batch_size = 10) {
        $processed = 0;
        
        for ($i = 0; $i < $batch_size; $i++) {
            if ($this->redis) {
                $tasks = $this->redis->zRange($this->queue_prefix . $queue_name, 0, 0);
                if (empty($tasks)) break;
                
                $task_json = $tasks[0];
                $task = json_decode($task_json, true);
                
                // 处理任务
                if ($this->execute_task($task)) {
                    $this->redis->zRem($this->queue_prefix . $queue_name, $task_json);
                    $processed++;
                } else {
                    // 处理失败,重试逻辑
                    $this->handle_failed_task($task, $task_json);
                }
            }
        }
        
        return $processed;
    }
}

技巧三:实现智能库存同步与预警机制

3.1 多层次库存状态管理

在供应商与分销系统中,库存管理需要实时同步和智能预警:

class InventoryManager {
    // 库存同步主方法
    public function sync_inventory_levels() {
        // 获取所有需要同步的产品
        $products = $this->get_products_needing_sync();
        
        foreach ($products as $product) {
            // 计算实时库存
            $real_time_stock = $this->calculate_real_time_stock($product->ID);
            
            // 更新本地库存记录
            update_post_meta($product->ID, '_stock', $real_time_stock);
            
            // 检查库存预警
            $this->check_stock_alerts($product->ID, $real_time_stock);
            
            // 同步到分销系统
            $this->push_inventory_to_distributors($product->ID, $real_time_stock);
        }
    }
    
    // 计算实时库存(考虑在途、预留等因素)
    private function calculate_real_time_stock($product_id) {
        $base_stock = (int)get_post_meta($product_id, '_stock', true);
        $reserved_stock = $this->get_reserved_stock($product_id);
        $in_transit_stock = $this->get_in_transit_stock($product_id);
        $supplier_stock = $this->get_supplier_stock($product_id);
        
        // 实时库存 = 基础库存 + 在途库存 + 供应商可用库存 - 预留库存
        $real_time_stock = $base_stock + $in_transit_stock + $supplier_stock - $reserved_stock;
        
        return max(0, $real_time_stock); // 确保非负
    }
    
    // 智能库存预警
    private function check_stock_alerts($product_id, $current_stock) {
        $thresholds = get_post_meta($product_id, '_stock_thresholds', true);
        
        if (empty($thresholds)) {
            $thresholds = array(
                'critical' => 5,
                'low' => 15,
                'warning' => 30
            );
        }
        
        $sales_velocity = $this->calculate_sales_velocity($product_id);
        $days_of_supply = $current_stock / max($sales_velocity, 0.1); // 避免除零
        
        // 根据销售速度和当前库存触发不同级别的预警
        if ($current_stock <= $thresholds['critical'] || $days_of_supply < 2) {
            $this->trigger_alert($product_id, 'critical', $current_stock, $days_of_supply);
        } elseif ($current_stock <= $thresholds['low'] || $days_of_supply < 7) {
            $this->trigger_alert($product_id, 'low', $current_stock, $days_of_supply);
        } elseif ($current_stock <= $thresholds['warning'] || $days_of_supply < 14) {
            $this->trigger_alert($product_id, 'warning', $current_stock, $days_of_supply);
        }
        
        // 自动生成采购建议
        if ($days_of_supply < 10) {
            $this->generate_purchase_suggestion($product_id, $sales_velocity, $current_stock);
        }
    }
    
    // 自动补货建议算法
    private function generate_purchase_suggestion($product_id, $sales_velocity, $current_stock) {
        $lead_time = get_post_meta($product_id, '_supplier_lead_time', true) ?: 7;
        $safety_stock = $sales_velocity * $lead_time * 1.5; // 安全库存 = 销售速度 × 交货期 × 1.5
        
        $suggested_order = ($sales_velocity * ($lead_time + 14)) + $safety_stock - $current_stock;
        $suggested_order = max(0, ceil($suggested_order)); // 向上取整
        
        if ($suggested_order > 0) {
            $this->create_purchase_suggestion(
                $product_id,
                $suggested_order,
                'auto_generated',
                array(
                    'sales_velocity' => $sales_velocity,
                    'current_stock' => $current_stock,
                    'lead_time' => $lead_time,
                    'safety_stock' => $safety_stock
                )
            );
        }
    }
}

3.2 库存同步API端点设计

// 库存同步REST API端点
add_action('rest_api_init', function() {
    // 批量库存更新接口
    register_rest_route('scm/v1', '/inventory/bulk-update', array(
        'methods' => 'POST',
        'callback' => 'handle_bulk_inventory_update',
        'permission_callback' => function($request) {
            return $this->validate_inventory_api_key($request);
        }
    ));
    
    // 库存查询接口
    register_rest_route('scm/v1', '/inventory/query', array(
        'methods' => 'GET',
        'callback' => 'handle_inventory_query',
        'args' => array(
            'sku' => array(
                'required' => false,
                'type' => 'string'
            ),
            'supplier_id' => array(
                'required' => false,
                'type' => 'integer'
            ),
            'low_stock_only' => array(
                'required' => false,
                'type' => 'boolean',
                'default' => false
            )
        )
    ));
});

function handle_bulk_inventory_update(WP_REST_Request $request) {
    $updates = $request->get_json_params();
    $results = array();
    
    foreach ($updates as $update) {
        try {
            // 验证数据格式
            if (empty($update['sku']) || !isset($update['quantity'])) {
                throw new Exception('缺少必要字段');
            }
            
            $product_id = wc_get_product_id_by_sku($update['sku']);
            if (!$product_id) {
                throw new Exception('产品不存在: ' . $update['sku']);
            }
            
            // 更新库存
            $product = wc_get_product($product_id);
            $product->set_stock_quantity($update['quantity']);
            
            if (isset($update['backorders'])) {
                $product->set_backorders($update['backorders']);
            }
            
            $product->save();
            
            // 记录库存变更
            $this->log_inventory_change(
                $product_id,
                $update['quantity'],
                'api_sync',
                $request->get_header('x-supplier-id')
            );
            
            $results[] = array(
                'sku' => $update['sku'],
                'success' => true,
                'product_id' => $product_id
            );
            
        } catch (Exception $e) {
            $results[] = array(
                'sku' => $update['sku'] ?? 'unknown',
                'success' => false,
                'error' => $e->getMessage()
            );
        }
    }
    
    return new WP_REST_Response(array(
        'processed' => count($updates),
        'successful' => count(array_filter($results, function($r) { return $r['success']; })),
        'results' => $results
    ), 200);
}

技巧四:建立安全的身份验证与权限控制

4.1 多层级API密钥管理系统

class SupplyChainAuthManager {
    private $encryption_key;
    
    public function __construct() {
        $this->encryption_key = defined('SCM_ENCRYPTION_KEY') 
            ? SCM_ENCRYPTION_KEY 
            : get_option('scm_encryption_key');
        
        if (empty($this->encryption_key)) {

generate_encryption_key();

        update_option('scm_encryption_key', $this->encryption_key);
    }
}

// 生成供应商API密钥
public function generate_supplier_api_key($supplier_id, $permissions = array()) {
    $key_data = array(
        'supplier_id' => $supplier_id,
        'created_at' => time(),
        'expires_at' => time() + (90 * 24 * 60 * 60), // 90天有效期
        'permissions' => wp_parse_args($permissions, array(
            'read_inventory' => true,
            'update_inventory' => true,
            'read_orders' => true,
            'update_order_status' => true
        )),
        'nonce' => wp_generate_password(32, false)
    );
    
    // 生成API密钥
    $api_key = 'scm_' . bin2hex(random_bytes(24));
    
    // 加密存储密钥数据
    $encrypted_data = $this->encrypt_data(json_encode($key_data));
    
    // 存储到数据库
    global $wpdb;
    $wpdb->insert(
        $wpdb->prefix . 'scm_api_keys',
        array(
            'api_key' => $this->hash_key($api_key),
            'supplier_id' => $supplier_id,
            'encrypted_data' => $encrypted_data,
            'status' => 'active',
            'last_used' => null,
            'created_at' => current_time('mysql')
        )
    );
    
    return array(
        'api_key' => $api_key,
        'key_id' => $wpdb->insert_id,
        'expires_at' => $key_data['expires_at']
    );
}

// API请求验证
public function validate_api_request($request) {
    $api_key = $this->extract_api_key($request);
    
    if (empty($api_key)) {
        return new WP_Error(
            'missing_api_key',
            'API密钥缺失',
            array('status' => 401)
        );
    }
    
    // 查找密钥记录
    global $wpdb;
    $hashed_key = $this->hash_key($api_key);
    $key_record = $wpdb->get_row($wpdb->prepare(
        "SELECT * FROM {$wpdb->prefix}scm_api_keys 
         WHERE api_key = %s AND status = 'active'",
        $hashed_key
    ));
    
    if (!$key_record) {
        return new WP_Error(
            'invalid_api_key',
            '无效的API密钥',
            array('status' => 403)
        );
    }
    
    // 解密密钥数据
    $key_data = json_decode($this->decrypt_data($key_record->encrypted_data), true);
    
    // 检查密钥是否过期
    if (time() > $key_data['expires_at']) {
        $this->revoke_api_key($key_record->id, 'expired');
        return new WP_Error(
            'expired_api_key',
            'API密钥已过期',
            array('status' => 403)
        );
    }
    
    // 更新最后使用时间
    $wpdb->update(
        $wpdb->prefix . 'scm_api_keys',
        array('last_used' => current_time('mysql')),
        array('id' => $key_record->id)
    );
    
    // 检查权限
    $required_permission = $request->get_header('x-required-permission');
    if ($required_permission && empty($key_data['permissions'][$required_permission])) {
        return new WP_Error(
            'insufficient_permissions',
            '权限不足',
            array('status' => 403)
        );
    }
    
    return array(
        'supplier_id' => $key_data['supplier_id'],
        'permissions' => $key_data['permissions'],
        'key_data' => $key_data
    );
}

// 基于角色的访问控制
public function check_supplier_access($supplier_id, $resource_type, $resource_id, $action) {
    $access_rules = get_option('scm_access_rules', array());
    
    // 获取供应商角色
    $supplier_role = get_post_meta($supplier_id, '_supplier_role', true) ?: 'standard';
    
    // 检查角色权限
    if (isset($access_rules[$supplier_role][$resource_type][$action])) {
        $rule = $access_rules[$supplier_role][$resource_type][$action];
        
        if ($rule === 'all') {
            return true;
        }
        
        if ($rule === 'own' && $this->is_own_resource($supplier_id, $resource_type, $resource_id)) {
            return true;
        }
        
        if (is_array($rule) && in_array($resource_id, $rule)) {
            return true;
        }
    }
    
    // 记录访问拒绝
    $this->log_access_denial($supplier_id, $resource_type, $resource_id, $action);
    
    return false;
}

// 请求频率限制
public function apply_rate_limiting($supplier_id, $endpoint) {
    $cache_key = 'scm_rate_limit_' . $supplier_id . '_' . $endpoint;
    $requests = get_transient($cache_key) ?: array();
    
    $current_time = time();
    $window_start = $current_time - 60; // 60秒窗口
    
    // 清理旧请求记录
    $requests = array_filter($requests, function($time) use ($window_start) {
        return $time > $window_start;
    });
    
    // 检查请求频率
    $max_requests = $this->get_rate_limit($supplier_id, $endpoint);
    
    if (count($requests) >= $max_requests) {
        return new WP_Error(
            'rate_limit_exceeded',
            '请求频率超限,请稍后重试',
            array(
                'status' => 429,
                'retry_after' => 60
            )
        );
    }
    
    // 记录本次请求
    $requests[] = $current_time;
    set_transient($cache_key, $requests, 60);
    
    return true;
}

}

// 集成到WordPress REST API认证
add_filter('determine_current_user', function($user_id) {

if (!empty($user_id)) {
    return $user_id; // 已通过其他方式认证
}

// 检查供应链API密钥
$request = $_SERVER['REQUEST_URI'];
if (strpos($request, '/wp-json/scm/') !== false || 
    strpos($request, '/wp-json/supplychain/') !== false) {
    
    $auth_manager = new SupplyChainAuthManager();
    $auth_result = $auth_manager->validate_api_request(new WP_REST_Request());
    
    if (!is_wp_error($auth_result)) {
        // 创建临时用户会话
        $temp_user_id = $this->create_temp_api_user($auth_result['supplier_id']);
        
        // 设置权限能力
        $this->set_api_user_capabilities($temp_user_id, $auth_result['permissions']);
        
        return $temp_user_id;
    }
}

return $user_id;

}, 20);


### 4.2 安全数据传输与加密

class SupplyChainSecurity {

// 端到端加密实现
public function encrypt_sensitive_data($data, $recipient_public_key) {
    // 生成临时对称密钥
    $symmetric_key = random_bytes(32);
    
    // 使用对称密钥加密数据
    $iv = random_bytes(16);
    $encrypted_data = openssl_encrypt(
        json_encode($data),
        'aes-256-gcm',
        $symmetric_key,
        OPENSSL_RAW_DATA,
        $iv,
        $tag
    );
    
    // 使用接收方公钥加密对称密钥
    openssl_public_encrypt($symmetric_key, $encrypted_key, $recipient_public_key);
    
    return array(
        'encrypted_data' => base64_encode($encrypted_data),
        'encrypted_key' => base64_encode($encrypted_key),
        'iv' => base64_encode($iv),
        'tag' => base64_encode($tag),
        'algorithm' => 'aes-256-gcm+rsa-oaep',
        'timestamp' => time()
    );
}

// 数据完整性验证
public function verify_data_integrity($data, $signature, $public_key) {
    // 提取数据和签名
    $message = $data['message'];
    $received_signature = base64_decode($signature);
    
    // 验证签名
    $result = openssl_verify(
        $message,
        $received_signature,
        $public_key,
        'sha256'
    );
    
    if ($result !== 1) {
        // 签名验证失败
        $this->log_security_event('signature_verification_failed', array(
            'data_hash' => hash('sha256', $message),
            'expected_signature' => $signature
        ));
        
        return false;
    }
    
    // 检查时间戳防止重放攻击
    $timestamp = $data['timestamp'] ?? 0;
    $current_time = time();
    
    if (abs($current_time - $timestamp) > 300) { // 5分钟有效期
        $this->log_security_event('replay_attack_detected', array(
            'timestamp' => $timestamp,
            'current_time' => $current_time
        ));
        
        return false;
    }
    
    return true;
}

// 安全审计日志
public function log_security_event($event_type, $data) {
    global $wpdb;
    
    $wpdb->insert(
        $wpdb->prefix . 'scm_security_logs',
        array(
            'event_type' => $event_type,
            'event_data' => json_encode($data),
            'ip_address' => $this->get_client_ip(),
            'user_agent' => $_SERVER['HTTP_USER_AGENT'] ?? '',
            'created_at' => current_time('mysql')
        )
    );
    
    // 实时告警
    if ($this->is_critical_event($event_type)) {
        $this->send_security_alert($event_type, $data);
    }
}

}


## 技巧五:实现监控、日志与故障恢复机制

### 5.1 全面的监控系统

class SupplyChainMonitor {

private $metrics = array();

public function __construct() {
    // 初始化监控指标
    $this->initialize_metrics();
    
    // 定期收集指标
    add_action('scm_collect_metrics', array($this, 'collect_all_metrics'));
    
    if (!wp_next_scheduled('scm_collect_metrics')) {
        wp_schedule_event(time(), '5min', 'scm_collect_metrics');
    }
}

private function initialize_metrics() {
    $this->metrics = array(
        'api_performance' => array(
            'response_times' => array(),
            'error_rates' => array(),
            'throughput' => array()
        ),
        'inventory_accuracy' => array(
            'sync_delay' => array(),
            'discrepancy_rate' => array(),
            'stockout_events' => array()
        ),
        'order_processing' => array(
            'fulfillment_time' => array(),
            'error_rate' => array(),
            'backorder_rate' => array()
        ),
        'system_health' => array(
            'queue_size' => array(),
            'memory_usage' => array(),
            'database_connections' => array()
        )
    );
}

public function collect_all_metrics() {
    // API性能指标
    $this->collect_api_metrics();
    
    // 库存准确性指标
    $this->collect_inventory_metrics();
    
    // 订单处理指标
    $this->collect_order_metrics();
    
    // 系统健康指标
    $this->collect_system_metrics();
    
    // 存储指标数据
    $this->store_metrics();
    
    // 检查阈值并触发告警
    $this->check_metric_thresholds();
}

private function collect_api_metrics() {
    global $wpdb;
    
    // 获取最近5分钟的API性能数据
    $five_minutes_ago = date('Y-m-d H:i:s', strtotime('-5 minutes'));
    
    $api_stats = $wpdb->get_results($wpdb->prepare(
        "SELECT endpoint, 
                AVG(response_time) as avg_response_time,
                SUM(CASE WHEN status_code >= 400 THEN 1 ELSE 0 END) as error_count,
                COUNT(*) as total_requests
         FROM {$wpdb->prefix}scm_api_logs 
         WHERE created_at > %s
         GROUP BY endpoint",
        $five_minutes_ago
    ));
    
    foreach ($api_stats as $stat) {
        $this->metrics['api_performance']['response_times'][] = array(
            'endpoint' => $stat->endpoint,
            'value' => floatval($stat->avg_response_time),
            'timestamp' => time()
        );
        
        $error_rate = ($stat->total_requests > 0) 
            ? ($stat->error_count / $stat->total_requests) * 100 
            : 0;
        
        $this->metrics['api_performance']['error_rates'][] = array(
            'endpoint' => $stat->endpoint,
            'value' => $error_rate,
            'timestamp' => time()
        );
    }
}

private function check_metric_thresholds() {
    $thresholds = get_option('scm_metric_thresholds', array(
        'api_response_time' => 2000, // 2秒
        'api_error_rate' => 5, // 5%
        'inventory_sync_delay' => 300, // 5分钟
        'order_fulfillment_time' => 3600 // 1小时
    ));
    
    $alerts = array();
    
    // 检查API响应时间
    foreach ($this->metrics['api_performance']['response_times'] as $metric) {
        if ($metric['value'] > $thresholds['api_response_time']) {
            $alerts[] = array(
                'type' => 'high_api_response_time',
                'endpoint' => $metric['endpoint'],
                'value' => $metric['value'],
                'threshold' => $thresholds['api_response_time'],
                'timestamp' => $metric['timestamp']
            );
        }
    }
    
    // 检查API错误率
    foreach ($this->metrics['api_performance']['error_rates'] as $metric) {
        if ($metric['value'] > $thresholds['api_error_rate']) {
            $alerts[] = array(
                'type' => 'high_api_error_rate',
                'endpoint' => $metric['endpoint'],
                'value' => $metric['value'],
                'threshold' => $thresholds['api_error_rate'],
                'timestamp' => $metric['timestamp']
            );
        }
    }
    
    // 发送告警
    if (!empty($alerts)) {
        $this->send_alerts($alerts);
    }
}

// 实时仪表板数据
public function get_realtime_dashboard_data() {
    return array(
        'current_status' => $this->get_system_status(),
        'active_alerts' => $this->get_active_alerts(),
        'key_metrics' => array(
            'orders_today' => $this->get_todays_order_count(),
            'inventory_sync_status' => $this->get_inventory_sync_status(),
            'api_health' => $this->get_api_health_score(),
            'system_load' => $this->get_system_load()
        ),
        'performance_trends' => $this->get_performance_trends()
    );
}

}


### 5.2 智能故障恢复机制

class SupplyChainRecovery {

private $backup_manager;
private $failover_handler;

public function __construct() {
    $this->backup_manager = new BackupManager();
    $this->failover_handler = new FailoverHandler();
    
    // 注册故障检测钩子
    add_action('scm_check_system_health', array($this, 'perform_health_check'));
}

public function perform_health_check() {
    $health_status = $this->check_system_components();
    
    if (!$health_status['overall_healthy']) {
        $this->handle_system_degradation($health_status);
    }
    
    // 记录健康检查结果
    $this->log_health_check($health_status);
}

private function check_system_components() {
    $components = array(
        'database' => $this->check_database_connectivity(),
        'api_gateway' => $this->check_api_gateway(),
        'queue_system' => $this->check_queue_system(),
        'external_apis' => $this->check_external_apis(),
        'file_system' => $this->check_file_system()
    );
    
    $overall_healthy = true;
    $failed_components = array();
    
    foreach ($components as $component => $status) {
        if (!$status['healthy']) {
            $overall_healthy = false;
            $failed_components[$component] = $status;
        }
    }
    
    return array(
        'overall_healthy' => $overall_healthy,
        'components' => $components,
        'failed_components' => $failed_components,
        'timestamp' => time()
    );
}

private function handle_system_degradation($health_status) {
    $failed_components = array_keys($health_status['failed_components']);
    
    // 根据故障组件采取不同的恢复策略
    foreach ($failed_components as $component) {
        switch ($component) {
            case 'database':
                $this->activate_database_failover();
                break;
                
            case 'api_gateway':
                $this->switch_to_backup_api_gateway();
                break;
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